Return & Exchange Policy

Each coin ring, hobo nickel, and custom engraved Zippo from Lone Star Foundry is made, engraved, or customized to order. Because every piece is created specifically for your order, we generally cannot accept returns or exchanges once production has begun.

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Custom & Made-to-Order Items

Our products are individually handcrafted or engraved, which means no two pieces will be exactly alike. We do not offer refunds or exchanges for:

• Incorrect ring size provided by the customer

• Change of mind after production has begun

• Custom engraving or design choices approved by the customer

• Natural variations in coin wear, tone, patina, finish, or engraving appearance

• Minor differences caused by the unique condition of each genuine coin or Zippo lighter

These variations are a normal part of working with genuine coins and individually engraved products and help make each piece unique.

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Damaged or Defective Items

We take great care in creating, inspecting, and packaging every order. If your coin ring, hobo nickel, or custom engraved Zippo arrives damaged or defective, please contact us within 7 days of delivery and include clear photos showing the issue.

We’ll review the situation and, when appropriate, repair or replace the item at no additional cost.

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Contact for Issues

If you have any concerns about your order, please reach out through our Contact page or email us at lonestarfoundry@gmail.com. We’re always happy to review the situation and help where we can.